Refund policy

Raptor Gear Return & Exchange Policy

Raptor Gear is committed to providing you with premium, high-quality products. Please review our return and exchange policy below, based on the product category you purchased.

APPAREL & ACCESSORIES PRODUCTS

You can only return a product at the time of delivery (before payment).

Inspection at Delivery: Once your delivery person arrives, you are welcome to inspect the product. If it does not meet your expectations, you can return it immediately.
Condition for Return: The product must be in the exact same, original condition you received it in.

DEFECTIVE / DAMAGED PRODUCTS

If you receive a product that is defective or damaged due to a delivery issue, please contact us immediately for assistance.

Notification Window: You must contact us within 24 hours of receiving the product.
How to Contact Us: Reach out on social media or call us. We will be happy to help you resolve the issue.